For the core business, we need to sort out the process. During the sorting process, we need to further determine the needs. In the process, we may find that the features we assumed before are redundant or insufficient. Process sorting We carry out three core businesses, car washing, beauty and maintenance. The broad business logic is that the user places an order, puts the key, the service staff takes the key, picks up the car, arrives at the store for service, returns the car, and returns the key. The new direction of automotive aftermarket services, can car washes break out of the late night As you can see here, there is actually a problem with this flow chart, why, because the icons used are not standardized, but from another perspective, there will be several processes in the user reservation, filling in the information - placing an order - paying, or filling in the information - next Single-deduction or pre-deposit, etc. In the step of storing the key, at least you have to scan the code - open the box - put the key - close the box - change the state, among which exceptions such as the box that has not been closed need to be dealt with. So Lao Wang used several sub-processes here.
The next step is to dismantle the details in the overall process. Here Lao Wang will not disassemble them one by one, but it is very necessary in actual work, because the sorting out of these sub-processes will help you to design products later. Less mistakes and less omissions in the process. In other words, in the process of sorting out, you will find the missing abnormal process, such as the car key has been deposited, at this time, the wife has a child and needs Phone Number List the car urgently, what to do when the key is not taken away, what to do when the key has been taken away Handling, what to do when an order ends abnormally, etc. Information structure diagram
This part is generally processed after the process analysis is completed. Basically, according to the process, you can sort out what functions the product should have and what information to present or collect. There are actually two parts here. Initially, what we do can be called a functional structure diagram, and then the information required by each function or the information presented is supplemented, and an information structure diagram is produced. The new direction of automotive aftermarket services, can car washes break out of the late night This can actually be called a functional structure diagram. Of course, this is the v1.0 version. If it is expanded or revised later, we can also expand it.